Prairie Moon takes the issue of shopping safety and security very seriously. All on-line transactions are handled with the industry standard 128bit Secure Sockets Layer (SSL) encryption. Your personal and credit card information are scrambled for transmission to prevent them from being intercepted.

Prairie Moon complies with the PCI Data Security Standard. This is the standard required by the Payment Card Industry which includes Visa, MasterCard and American Express. Compliance is monitored by ScanAlert, one of the most trusted names in credit card security. For additional security, we do not store your credit card information on our computers. In conjunction with our web host, Monster Commerce, we want to ensure a secure shopping experience.

There are two ways you can tell if you are on a secure checkout page. First, look for “https” instead of the usual “http” in the address bar at the top of your screen. “https” means it is a secure page. Secondly, there should be a lock icon in the status bar at the bottom of your screen.

When you place your order, please be assured this is a one time charge for this order only. In the unlikely event that your shipping does not calculate correctly, we will email you with the correct shipping cost for your approval before shipping your order. You always have the option of canceling your order. We have been in business on the internet for over 3 years. The majority of our customers rate our service as Excellent.

If you have any questions or concerns regarding secure shopping on our web site please contact us. Our contact information is listed below.

The Prairie Moon Company
311 W Monroe St
Highland, IL  62249-1326
US United States

Toll Free Phone 866-331-0767
Direct Phone 618-651-9939
Fax 618-654-7768
Email:  service@pmsoup.com